Login
        Contents x
        Troubleshooting
        • 19 Jan 2023
        • 1 Minute to read
        • Contributors
        • Print
        • Dark
          Light
        Contents

        Troubleshooting

        • Updated on 19 Jan 2023
        • 1 Minute to read
        • Contributors
        • Print
        • Dark
          Light
        Article summary

        If you have a problem with the MYZ module, please contact us and provide all of the following:

        • Logs
        • How to reproduce the issue

        Logs

        MYZ logs can be found at %Installation Directory%/logs/.

        Two files contain revelant information:

        • StdError.log
        • StdOutput.log

        If you are able to reproduce your issue, before sending us the logs file, you can activate the "DEBUG" mode level.

        DEBUG Logs

        To activate DEBUG logs, go to %Installation Directory%/config/ and edit "application.properties". 

        Update the property "quarkus.log.level" like this:

        quarkus.log.level = DEBUG

        Relaunch MYZ service and reproduce your bug. After that, you can send us the logs.

        Update again the "quarkus.log.level property" to WARN, and relaunch the MYZ service.


        What's Next
        Change password!
        Changing your password will log you out immediately. Use the new password to log back in.
        Change profile
        Success!
        First name must have atleast 2 characters. Numbers and special characters are not allowed.
        Last name must have atleast 1 characters. Numbers and special characters are not allowed.
        Enter a valid email
        Enter a valid password
        Your profile has been successfully updated.
        Logout