Troubleshooting

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If you have a problem with the MYZ module, please contact us and provide all of the following:

  • Logs
  • How to reproduce the issue

Logs

MYZ logs can be found at %Installation Directory%/logs/.

Two files contain revelant information:

  • StdError.log
  • StdOutput.log

If you are able to reproduce your issue, before sending us the logs file, you can activate the "DEBUG" mode level.

DEBUG Logs

To activate DEBUG logs, go to %Installation Directory%/config/ and edit "application.properties". 

Update the property "quarkus.log.level" like this:

quarkus.log.level = DEBUG

Relaunch MYZ service and reproduce your bug. After that, you can send us the logs.

Update again the "quarkus.log.level property" to WARN, and relaunch the MYZ service.