ZDE - Troubleshooting

  • Updated on Aug 22, 2023
  • Published on Jan 19, 2023
  • 1 minute(s) read
  • Alexandre BATARD
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If you have a problem with the ZDE module, contact us and provide the following:

  • Logs
  • How to reproduce the issue

Logs

ZDE logs can be found at %Installation Directory%/logs/.

Two files contain relevant information:

  • StdError.log
  • StdOutput.log

If you are able to reproduce your issue, before sending us the logs file, activate debug level logs.

Debug Logs

To activate debug level logs, edit the application.properties file within the %Installation Directory%/config/ directory, and update the property quarkus.log.level as follows:

quarkus.log.level = DEBUG

Relaunch the ZDE service and reproduce your bug. Then send us the debug level logs.

After sending the debug level logs, set the logging back to warning level. Edit the application.properties file within the %Installation Directory%/config/ directory, and update the property quarkus.log.level as follows:

quarkus.log.level = WARN

Relaunch the ZDE service.