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        ZDE - Troubleshooting
        • 22 Aug 2023
        • 1 Minute to read
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        Contents

        ZDE - Troubleshooting

        • Updated on 22 Aug 2023
        • 1 Minute to read
        • Contributors
        • Print
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        Article summary

        If you have a problem with the ZDE module, contact us and provide the following:

        • Logs
        • How to reproduce the issue

        Logs

        ZDE logs can be found at %Installation Directory%/logs/.

        Two files contain relevant information:

        • StdError.log
        • StdOutput.log

        If you are able to reproduce your issue, before sending us the logs file, activate debug level logs.

        Debug Logs

        To activate debug level logs, edit the application.properties file within the %Installation Directory%/config/ directory, and update the property quarkus.log.level as follows:

        quarkus.log.level = DEBUG

        Relaunch the ZDE service and reproduce your bug. Then send us the debug level logs.

        After sending the debug level logs, set the logging back to warning level. Edit the application.properties file within the %Installation Directory%/config/ directory, and update the property quarkus.log.level as follows:

        quarkus.log.level = WARN

        Relaunch the ZDE service.

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