If an issue occurs using the Zetaly web interface, you might be asked to provide support with your browser's network logs.
Here are the actions you have to do to generate these logs :
- Open the browser (Chrome is recommended)
- Press F12 key to launch the debug mode
- In the Network debug window, check if Chrome is recording network logs : the dot icon on the left should be red (if not, press the black dot to start recording network log, see screenshots below)
- Reproduce your issue in the browser
- In the Network debug window, press the red dot to stop recording the network log
- In the Network debug window, press the down arrow to create a network log file (har extension), the network frames
You can now send us the .har file you created.
Steps to start, stop and download network logs